46. Are you a 360 degree leader?

John Maxwell in his book ‘the 360 degree leader’ talks about the compass directions to identify the different relationships that are required by a leader. These four main compass relationships require different skills, and so as a result we tend to be better at leading and relating in some directions more than others. In this Read more about 46. Are you a 360 degree leader?[…]

4. Entertaining Angels

On a recent trip to London with the usual delays and missing passengers, the cabin crew exemplified the heart of hospitality. We received a warm welcome, there was attentive care in helping the elderly with their hand luggage and they created an environment with their open body language that communicated value to each individual. Though Read more about 4. Entertaining Angels[…]

Translate »